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Privacy Notice

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Personal data policy

Sharing your personal data with third parties

We do not disclose your information to other companies unless required by law or required for you to apply for credit or enter into a credit agreement with us. We might also disclose your information when we have a legitimate interest to do so.

If you apply for credit, we need to disclose your personal information to our partners who perform the credit assessment and credit assessment required for you to be granted credit by us. We also need to provide your personal information so that the credit you have been granted can be transferred to your bank account.

When required by law or other regulations, we may need to disclose your information to authorities and other organizations. We may also need to disclose your information if it is necessary to exercise, establish or monitor our legal claims.

We do not disclose your personal information to other companies or organizations for their marketing purposes, unless we have obtained your consent to do so.

Credit Reference Agencies

In order to process your application we will supply your personal information to credit reference agencies (CRAs) and they will give us information about you, such as about your financial history. We do this to assess creditworthiness and product suitability, check your identity, manage your account, trace and recover debts and prevent criminal activity.

We will also continue to exchange information about you with CRAs on an ongoing basis, including about your settled accounts and any debts not fully repaid on time. CRAs will share your information with other organisations. Your data will also be linked to the data of your spouse, any joint applicants or other financial associates.

The identities of the CRAs, and the ways in which they use and share Personal Data, are explained in more detail at https://www.experian.co.uk/legal/crain/ and https://www.transunion.co.uk/legal/privacy-centre?#pc-credit-reference.

Types of third parties we may share data with

  • Communications providers e.g. mail, email and SMS services - to allow us to contact you about your Fairlo account, or send marketing communications where appropriate.
  • Credit reference agencies - to access and update your credit history to ensure we are lending responsibly on an ongoing basis, and to support identity and income verification.
  • Fraud prevention services - to access and share information to help reduce the risk of fraud.
  • Debt collection agencies - to support in our support activities if you were to fall behind on repayments.
  • Payment processors - to facilitate withdrawals, additional repayments and your regular monthly repayments.
  • Software providers - to allow us to run the product.
  • Web analytics service providers - to allow us to optimise our website and customer journeys, and monitor performance.
  • Hosting service providers - for storing our databases and code base to provide our products and services.
  • Credit intermediaries - where Fairlo account information is accessed through their services, to complete the population of the introducers account (if incomplete), or to support monitoring and reporting.

Sharing your personal data with third parties

We do not disclose your information to other companies unless required by law or required for you to apply for credit or enter into a credit agreement with us. We might also disclose your information when we have a legitimate interest to do so.

If you apply for credit, we need to disclose your personal information to our partners who perform the credit assessment and credit assessment required for you to be granted credit by us. We also need to provide your personal information so that the credit you have been granted can be transferred to your bank account.

When required by law or other regulations, we may need to disclose your information to authorities and other organizations. We may also need to disclose your information if it is necessary to exercise, establish or monitor our legal claims.

We do not disclose your personal information to other companies or organizations for their marketing purposes, unless we have obtained your consent to do so.

Credit Reference Agencies

In order to process your application we will supply your personal information to credit reference agencies (CRAs) and they will give us information about you, such as about your financial history. We do this to assess creditworthiness and product suitability, check your identity, manage your account, trace and recover debts and prevent criminal activity.

We will also continue to exchange information about you with CRAs on an ongoing basis, including about your settled accounts and any debts not fully repaid on time. CRAs will share your information with other organisations. Your data will also be linked to the data of your spouse, any joint applicants or other financial associates.

The identities of the CRAs, and the ways in which they use and share Personal Data, are explained in more detail at https://www.experian.co.uk/legal/crain/ and https://www.transunion.co.uk/legal/privacy-centre?#pc-credit-reference.

Types of third parties we may share data with

  • Communications providers e.g. mail, email and SMS services - to allow us to contact you about your Fairlo account, or send marketing communications where appropriate.
  • Credit reference agencies - to access and update your credit history to ensure we are lending responsibly on an ongoing basis, and to support identity and income verification.
  • Fraud prevention services - to access and share information to help reduce the risk of fraud.
  • Debt collection agencies - to support in our support activities if you were to fall behind on repayments.
  • Payment processors - to facilitate withdrawals, additional repayments and your regular monthly repayments.
  • Software providers - to allow us to run the product.
  • Web analytics service providers - to allow us to optimise our website and customer journeys, and monitor performance.
  • Hosting service providers - for storing our databases and code base to provide our products and services.
  • Credit intermediaries - where Fairlo account information is accessed through their services, to complete the population of the introducers account (if incomplete), or to support monitoring and reporting.