Terms and Conditions

We may give you a notice or document under your Agreement:

• by posting or delivering it to the last contact address you have given us;
• by sending it as an attachment to a message sent to the latest email address or mobile number which you have given us; or
• by providing it through your Fairlo Account at www.fairlo.co.uk.

Any attachment to a message we send you will be a PDF or in another format which allows you to store it for future reference.

Any telephone calls between you and us may be monitored and might be recorded to enable us to maintain quality control, check that Transactions have been correctly processed and help with the resolution of disputes and the prevention of fraud.

We will communicate with you in English and all contract terms and information supplied to you will be in English.

You have the right at any time while your Agreement remains in force to ask us to provide you with the terms of your Agreement (which contains the information we were required by law to provide to you before you became bound by your Agreement).